Crash Replacement
At Vye, we know that accidents happen, and we’re here to keep you riding in the kit you love. Our Crash Replacement Policy allows you to receive a 50% discount on a like-for-like replacement should your kit become damaged beyond repair within six months of purchase.
How to Claim:
- Send a photo of the damaged garment to info@vye.co.za with your order number and a brief description.
- Arrange to send the damaged item to us, and we’ll assess it for repairability.
- If we determine that repair isn’t viable, we’ll issue you a 50% off discount code for a replacement.
Please note that we may retain the damaged garment in exchange for the discount to ensure proper disposal.